Last updated: March 27, 2026
Mosaic Technologies Inc ("we", "us", or "our") operates the ResponderBlue platform, including the ResponderBlue web application and mobile app (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
To provide you with a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to your name, email address, phone number, and organizational role. The information we collect is retained by us and used as described in this Privacy Policy.
The Service may also collect location data when used in connection with incident response features, station mapping, or other geospatial functionality. This data is used solely for operational purposes within your organization.
The app uses third-party services that may collect information used to identify you.
Links to privacy policies of third-party service providers used by the Service:
Log Data
Whenever you use our Service, in the event of an error we may collect data and information (through third-party products) called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the Service when utilized, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
The ResponderBlue web application uses cookies for session management and authentication. The mobile app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals for the following reasons:
These third parties may have access to your Personal Information in order to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Data Security
We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it, including encryption of data in transit and at rest. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your Personal Information for as long as your account is active or as needed to provide you the Service. If your organization discontinues use of the Service, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
The Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page with a revised "Last updated" date. You are advised to review this page periodically. Changes are effective immediately after they are posted.
Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at contact@responderblue.com.